Frequently Asked Questions
Everything you need to know about our handcrafted collections.
What materials are used in Lorina Balteanu jewelry?
Our pieces are meticulously handcrafted using the traditional frivolité technique, incorporating high-quality silk threads, semi-precious stones, and glass beads to ensure elegance and durability.
How long will it take to receive my order?
Domestic orders typically arrive within 3-5 business days. For international shipping, please allow 7-14 business days depending on your location and customs processing.
What is your return policy?
We accept returns on unworn items in their original packaging within 14 days of delivery. Please note that for hygiene reasons, earrings cannot be returned unless they are defective.
Do you offer international shipping?
Yes, we ship our collections worldwide. Shipping costs and delivery times are calculated at checkout based on the destination country.
How should I care for my lace jewelry?
To maintain the beauty of your pieces, avoid contact with perfumes, hairsprays, and water. Store them flat in their original box to prevent the delicate lace from bending or snagging.
Are the colors on the website accurate?
We strive to display our products as accurately as possible. However, as each piece is handmade and screen settings vary, slight variations in color and detail may occur.